Since Game Access now has free memberships available, you no longer have to cancel an account. Simply call us at 1-888-880-0443 and ask to downgrade to a Free Gold account. You'll keep most advantages of being a Game Access member at no cost at all!
For security reasons, all cancellations must be done by phone. This request must be done at least 72 hours before your renewal date and during business hours so it can be processed immediately. If you are calling outside business hours or cannot speak to a customer agent, please leave a message with your full details so we can get back to you in a timely fashion.
TOLL FREE NUMBER:Monday to Friday 9am to 5pm, Eastern time.
STORE ORDERS: firstname.lastname@example.org
Please include your order number.
EMAIL SUPPORT: email@example.com
PO BOX 11473
STN CENTRE VILLE
MONTRÉAL QC H3C 5N3