Easter schedule:
| March 29th |
Closed |
| April 1st |
Closed |
| April 2nd |
Open |
Happy Easter!
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| Mailing Info : |
GAME ACCESS
PO BOX 11473
STN CENTRE VILLE
MONTRÉAL QC H3C 5N3
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Business Hours:
Monday to Friday, 9am to 5pm, Eastern Time.
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We are currently implementing a new ticket based support system and have fallen back on voice mails. For the time being, please contact us by phone for cancellations, and by email for other matters.
If you absolutely wish to speak to a representative, please mention it in your email and someone will get in touch with you shortly.
Thank you for your understanding
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| Toll Free Number: |
1-888-880-0443
(See note above)
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| Fax Number: |
1-514-879-0910 |
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Do you have suggestions? We want your input on features you think should be added to Game Access. Please send a detailed email to:
suggestions@gameaccess.ca |
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| Don't cancel, downgrade to Gold! |
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| Since Game Access now has free memberships available, you no longer have to cancel an account. Simply call us at 1-888-880-0443 and ask to downgrade to a Free Gold account. You'll keep most advantages of being a Game Access member at no cost at all! |
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| Cancellations/Downgrades must be done by phone |
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| For security reasons, all cancellations or downgrades from Platinum to Gold must be done by phone. This request must be done at least 72 hours before your renewal date and during business hours so it can be processed immediately. If you are calling outside business hours or cannot speak to a customer agent, please leave a message with your full details so we can get back to you in a timely fashion. |
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